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Tom ClarkIn my restricted experience, as soon as I"ve encountered things like this, the is usually a trouble with one upstream carrier. Possibilities are if voip.ms doesn"t have any kind of on-going maintain or present issues, it"s going come be further up the chain. My two cents. I"m sure some others will certainly chime in...

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The instance was resolved yesterday once the legislation office began receiving phone calls again. I"m a little disappointed through the solution time, though. I initially reported the case to voip.ms Tuesday night just before 11 afternoon California time. I had actually to develop a assistance ticket as chat to be unavailable. Although they responded within 20 minute via email, there to be no contact from them between then and 6:30 am Wednesday as soon as I initiated an online chat. Castle told me the they would certainly escalate it with their carrier. Six hours later the phone was working, but voip.ms didn"t update the support ticket for nearly 24 hours. Possibly their transport didn"t notify them in a fashionable manner, however they could have tested the line periodically transparent Wednesday night and also Thursday morning. This small hiccup walk not adjust my overall opinion the them, though. I"m tho happy through their service.Sidenote: throughout the online chat top top Tuesday, they said that they would escalate the instance to their carrier. When I asked who their transport was, they said that they can not phone call me. This morning at 5:30 to be the organization line rang once. The speak to ID surname was Vitelity. Later this morning they informed me that the difficulty was solved. Coincidence?
